Shipping & Returns

We ship with care and intention. Because many of our goods are made in small batches and tied to season and availability, fulfillment may differ from large retailers.

Shipping

Orders are packed and shipped from our homestead within the timeframe noted at checkout. During periods of high volume or seasonal releases, fulfillment times may extend slightly.

We currently ship within the United States.
Tracking information will be provided once your order ships.

Seasonal & Temperature Considerations

Some products are sensitive to heat or extreme cold. When necessary, we may briefly delay shipment to protect product quality. If this occurs, we will communicate and ship as soon as conditions allow.

Returns & Exchanges

Due to the nature of our goods, most items are final sale.

Food & Perishable Goods
All food items and other perishable goods are not eligible for return or exchange.

Cosmetic & Body Products
For hygiene and safety reasons, body care products — including tallow balms, lip balms, soaps, and salves — cannot be returned or exchanged once shipped.

Non-Perishable Goods
Select non-consumable items may be considered for return at our discretion if unused, unopened, and in original condition. Requests must be submitted within 7 days of delivery. Return shipping is the responsibility of the customer.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, contact us within 48 hours of delivery with clear photos. Approved claims may be resolved with a replacement or refund.

Order Issues & Cancellations

If your order is lost or delayed in transit, reach out with your order number and details — we’ll help where we can.

Orders may be canceled only before shipment. Once in transit, they cannot be canceled.

Final Note

By placing an order, you agree to these terms.

We make things carefully and ship them the same way. Thank you for supporting work that values quality, seasonality, and care over speed.